Incidents | Contextual AI Incidents reported on status page for Contextual AI https://status.app.contextual.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/b461b0c5c1a4ea807e756c5ebe13fd36.png Incidents | Contextual AI https://status.app.contextual.ai/ en Degraded performance https://status.app.contextual.ai/incident/601897 Thu, 12 Jun 2025 21:08:00 -0000 https://status.app.contextual.ai/incident/601897#6764f8db8d4e38fcb2441d2fe4f9f372d2d92846ec78ae5eacebe766cde7d603 We are observing most GCP services recovered from the outage and our services are back to full availability. Our team is continuing to monitor. Degraded performance https://status.app.contextual.ai/incident/601897 Thu, 12 Jun 2025 18:50:00 -0000 https://status.app.contextual.ai/incident/601897#be7eee920458a4cc8b49ccb94f7426f503fe50ff6dc231a2129ab6c47938114a We are currently experiencing degraded performance that may be related to a Google Cloud Platform service disruption. Our team is actively investigating the issue. Frontend Authorization Update https://status.app.contextual.ai/incident/534439 Tue, 25 Mar 2025 19:51:00 -0000 https://status.app.contextual.ai/incident/534439#7f7cd21a106da5c76f476e3b865b64dba19c5f46277e24a11bdbd2e16fe4d8d0 The incident has been mitigated by the Auth0 team and authentication is back to full availability. Frontend Authorization Update https://status.app.contextual.ai/incident/534439 Tue, 25 Mar 2025 18:57:00 -0000 https://status.app.contextual.ai/incident/534439#48109a000a3df745eb5bbfa659b74c996134adc0f76b42e0045b451869776fac We are observing most authentication attempts now succeeding. On-call is continuing to monitor the situation. Frontend Authorization Update https://status.app.contextual.ai/incident/534439 Tue, 25 Mar 2025 18:42:00 -0000 https://status.app.contextual.ai/incident/534439#1d187ff52200715bf4eedf47a8981a65b89aa43caa1dd02dd6d6f3630c3c6e21 Due to upstream issues with Auth0, logging in to the Contextual AI frontend is currently unavailable. API-key based usage is not affected. Contextual on-call is actively investigating the issue and will report back with further updates.